Member Research and Resource
Pallavi Group of Schools
Performance and Intelligence Part-2
Psychologist Robert Sternberg defined intelligence as "the mental abilities necessary for adaptation to, as well as shaping and selection of, any environmental context.” Howard Gardner Proposed the theory of multiple intelligences where each represents a novel skill or talent appropriate for a category and he listed eight types linguistic, logical, spatial, musical, interpersonal, Intrapersonal, kinesthetic and naturalistic.
Recently he added a ninth one the existential intelligence. This deals with the use of intuition, deep questioning about human life, what is the purpose of life. Arguably Socrates and Buddha are examples of eminent personalities who demonstrated exceptional levels in existential intelligence.
I would like to dwell on Emotional Intelligence. It is the capability to observe oneself and other individual’s feelings, to differentiate between various emotions and suitably, use this emotional evidence to direct both thought and action.
The four key components of emotional Intelligence are (i) self-awareness, (ii) self-management, (iii) social awareness, and (iv) relationship management.
Emotional Self-Awareness is the skill to know your own emotions and the role it plays on your performance. Being aware of your feeling, to question whether it helps or hurts and how you deal with it. How others perceive you and your efforts to align your personal image for the greater good. Being completely aware of your strong and weak areas. This makes you self-confident, clarity in values, sense of purpose and sure about the path of action.
Self-management or self-regulation is the ability to manage behaviors, thoughts, and emotions in a mindful and creative way. This helps, reign one’s negative emotion, bypass diversions and sustain attention to remain productive, realize fulfill responsibilities.
Social awareness Is an individual’s capability to assess the point of view of other members, teams or communities and use them in interactions. This shows how one can fit in and add to the community and the world, besides acquire what one needs from the world. Further, it enables persons to maintain professional attitude in the workplace. Moreover, it eases the way to share information, communicate, and collaborate with others. From a personal perspective social awareness is a basic part of creating bonds and relationships - helping us to lead happy and contented life.
“Alone we can do so little; together we can do so much.” –Helen Keller
Relationship Management is a strategy in which an organization maintains a continuous link with all its stakeholders. It strives to create a partnership between an organization and its patrons, instead of purely from business point. Interestingly, customers who feel that a company addresses their needs will continue to use their products and services. The chief purpose behind Emotional Intelligence and life in general is to build strong, healthy, effective relationships. It’s about an individual’s interpersonal communication skills, capability to draw the best out of others, to motivate and stimulate them, to forge bonds, to help them change, grow, develop, and resolve conflict.